Refund policy
At Tania Zygar's website, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a refund or exchange within 30 days of the purchase date. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it, and it must be in its original packaging.
To initiate a refund or exchange, please contact us at info@taniazygar.com and provide your order number and a description of the issue. We will respond to your request within 1-2 business days and provide you with instructions on how to proceed.
If you are eligible for a refund, we will issue the refund to the original payment method used for the purchase. Refunds may take 5-10 business days to appear on your account, depending on your bank or credit card issuer.
If you are eligible for an exchange, we will ship the replacement item to you free of charge, once we receive the original item in its original condition.
Please note that we do not cover the cost of return shipping for refunds or exchanges, unless the item is defective or we made an error in your order.
If you have any questions or concerns about our refund policy, please contact us at info@taniazygar.com